Big Shoes
Commercial Contracts

Client
Global Investment Bank
Axiom Team
- Jim Lynch, Team Leader (Before Axiom: GC, Ziff Davis; GC, Satlynx SAT-GE; Curtis, Mallet-Prevost; Georgetown Law) - 2-3 Axiom Attorneys and two contract negotiators

Problem
Client was grappling with how to address several challenges associated with the technology and commercial contracts department: a sense that the group could be more efficient, no line of sight into performance, and challenges in delivering on career paths

Solution
Client outsourced half the function - including specialist overflow work - to Axiom on an annual fixed fee basis. The team of 5 Axiom attorneys and contract negotiators worked partially onsite, partially remote. The Team Leader managed the work flow, resourcing needs, established performance metrics, ensured quality control and interfaced with client.

Benefit
Enhanced service delivery and legal support to internal clients: performance and responsiveness metrics reported monthly.
Integration: Team Leader worked onsite with lead client; Team fully dedicated.
Cost savings: $900,000 annually driven by ability to variabalize costs, enhanced process efficiency; flat rate gave complete cost certainty.

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